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Customer vs non-Customer

A Notary MAY NOT decline to notarize because someone is not a customer of their employer or business. An employer MAY NOT restrict a notary from performing a notarization because a person is not a customer. Iowa Notaries are Notaries Public, not Notaries Private.

Revised Uniform Law on Notarial Acts Iowa Code 9B.8 (3) says:

“A notarial officer shall not condition the performing of notarial services upon the requirement that the person served be a customer or client of the establishment by which the notarial officer is employed. The employer of a notary public shall not condition the performing of notarial service upon the requirement that the person served be a customer or client of the establishment by which the notary public is employed.”

This subject has been discussed at length in several Iowa notary training seminars. Some companies thought they might be able to charge non-customers and make it a free service to their customers. This would be discriminatory against the very core of being a Notary Public. We must be willing to serve the public as a whole and not based on their status or a preference such as customer vs non-customer.

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